Privacy
Privacy policy
What we collect, why we use it, and the choices you have when you contact Solar Glory NY.
Information we collect
We collect information you choose to provide when you request a quote, submit a form, call, email, schedule, or otherwise contact us. This may include your name, phone number, email address, property address, home or building details, electricity usage, preferred language, and information needed to determine whether a solar project is a fit.
If a payment is required for contracted work, payment information may be processed for that transaction. We may also receive information from public records, marketing partners, advertising platforms, or social networks when their terms and your settings allow it.
Website and device information
Our website and service providers may collect technical information such as IP address, browser and device type, pages visited, referring source, and interactions with forms or advertisements. Cookies, pixels, and similar tools may be used for security, basic site function, analytics, saved preferences, and campaign measurement.
How we use information
- Respond to questions and quote requests.
- Review a property, design a system, schedule work, and provide contracted services.
- Communicate about appointments, proposals, permits, installation, inspection, support, and warranties.
- Improve the website, service, customer experience, and marketing measurement.
- Request feedback or send marketing communications where permitted. You can opt out of marketing messages at any time.
- Meet legal, accounting, security, fraud-prevention, and contractual obligations.
When information is shared
We may share information with service providers that help us operate the business, including website hosting, customer management, communications, analytics, payment processing, scheduling, advertising, design, permitting, installation, inspection, and support. They receive only the information reasonably needed for their role.
We may also disclose information when required by law, to protect people or the business, to investigate misuse or fraud, or as part of a merger, financing, acquisition, or sale. We do not sell, rent, or exchange personal information for third parties’ independent use.
Retention and security
We keep personal information only as long as reasonably needed for the purposes described here, for an active contract, or as required by legal, tax, accounting, warranty, or recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it. No internet transmission or storage system can be guaranteed completely secure.
Children
Our services are not directed to people under 18, and we do not knowingly collect personal information from children. Contact us if you believe a child has provided information so we can review and remove it.
Your choices
You may adjust cookie controls in your browser, unsubscribe from marketing emails, hide or opt out of advertising through the relevant platform, and ask us to review, correct, export, or delete personal information we hold about you, subject to legal and operational limits. Rights vary by location.
Embedded services and external sites
Forms, scheduling tools, maps, videos, social platforms, and other embedded services may process information under their own privacy terms. Links to another website do not make that website part of Solar Glory NY.
Contact us
Questions or privacy requests can be sent to sales@solargloryny.com or handled by phone at (917) 561 4225.